(Live chat & Chatbot)
Live chat and chatbot system is a very important tool that will increasing your efficiency while decreasing your efforts and costs
1-The Bot
You can now save a lot of time and money using artificial intelligence on all platforms which and enabling automatic replies to your customers to reach the highest possible quality standards and customer satisfaction
2-Unified Platform for all your channels like
WhatsApp Business
Instagram
Twitter
Facebook
Website Chat
Application Chat
3-Reporting
You will be able to view and export all the conversions with your clients in addition to monitoring your agents’ activities & performance
4-User Friendly Platform
We provide you with an easy-to-use system with many shortcuts that doesn't require technical experts to deal with the system or work on it.
5-Assigning Conversations
You will be able to classify and assign the conversations according to the internal policy among employees